How To Fix CM_SCC_OD_INTEGRATIO007 - Status update failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SCC_OD_INTEGRATIO - Message for Integration with OD

• Message number: 007

• Message text: Status update failed

What causes this issue?

The update of the supplier status or supplier part status failed.

System Response

The supplier status or supplier part status is not synchronized with the
SAP Product Stewardship Network.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE CM_SCC_OD_INTEGRATION_SYSADM OBJECT DOKU ID TX
with object <AB>EHPRC_SCC</> and subobject <AB>OD_PSN_INTEGRATION</> to
get further information. The reference number for this error is &V1&.
In case of a web service error start transaction <AB>SRT_UTIL</>
<DS:TRAN.SRT_UTIL> Web Service Utilities</> and analyze the error log.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SCC_OD_INTEGRATIO007 - Status update failed ?

  The SAP error message CM_SCC_OD_INTEGRATIO007: Status update failed typically occurs in the context of SAP Cloud Platform Integration or when dealing with data integration scenarios. This error indicates that there was a failure in updating the status of an operation or a process, which can be due to various reasons.
  Possible Causes:
  
  Network Issues: Temporary network connectivity problems can prevent the status update from being sent or received.
  Authorization Issues: The user or service account may not have the necessary permissions to perform the status update.
  Data Integrity Issues: The data being processed may have inconsistencies or may not meet the required format, leading to a failure in the update.
  Service Unavailability: The service or endpoint that is supposed to handle the status update may be down or unavailable.
  Configuration Errors: Incorrect configuration settings in the integration flow or related components can lead to failures.
  Timeouts: The operation may be timing out due to long processing times or heavy loads on the system.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues affecting the connection between the systems involved.
  Review Authorization: Verify that the user or service account has the necessary permissions to perform the operation.
  Validate Data: Check the data being processed for any inconsistencies or formatting issues that could cause the update to fail.
  Service Status: Confirm that all relevant services and endpoints are up and running. You can check the service status in the SAP Cloud Platform or relevant monitoring tools.
  Configuration Review: Review the configuration settings in the integration flow to ensure they are correct and aligned with the expected parameters.
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings for the operation.
  Check Logs: Review the application and system logs for more detailed error messages that can provide insights into the root cause of the failure.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Refer to the official SAP documentation for the specific integration scenario you are working with, as it may contain troubleshooting steps or best practices.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP Support for further assistance, providing them with detailed logs and context around the error.