How To Fix CM_SCC_BUPA_REPLY005 - Rejection of customer response failed; contact your system administrator

CM_SCC_BUPA_REPLY005 - Overview

• Message type: E = Error

• Message class: CM_SCC_BUPA_REPLY - Message Class for SCC BP Reply

• Message number: 005

• Message text: Rejection of customer response failed; contact your system administrator

What causes this issue?

You tried to reject a customer response. The rejection failed because of
an internal error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Analyze the error log using the<DS:TRAN.SLG1>Display Application Logs</>
transaction to determine why the rejection failed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SCC_BUPA_REPLY005 - Rejection of customer response failed; contact your system administrator ?

  The SAP error message CM_SCC_BUPA_REPLY005 indicates that there was a failure in processing a customer response, and it suggests that you should contact your system administrator for further assistance. This error typically occurs in the context of SAP Customer Relationship Management (CRM) or SAP Business Partner (BP) management, particularly when dealing with customer data synchronization or response handling.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incorrect fields in the customer response.
  
  Configuration Issues: The system may not be properly configured to handle the specific type of customer response being processed.
  Authorization Problems: The user or process attempting to handle the response may not have the necessary authorizations.
  Technical Errors: There could be underlying technical issues, such as problems with the database, network issues, or system performance problems.
  Integration Issues: If the response is coming from an external system, there may be issues with the integration or