How To Fix CM_RGG022 - Error while retrieving the technical information

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_RGG - Report Generation Groups

• Message number: 022

• Message text: Error while retrieving the technical information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_RGG022 - Error while retrieving the technical information ?

  The SAP error message CM_RGG022, which indicates "Error while retrieving the technical information," typically occurs in the context of SAP's Change Management or Transport Management systems. This error can arise due to various reasons, including issues with system configuration, authorization problems, or data inconsistencies.
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to access the technical information.
  Data Inconsistencies: There may be inconsistencies in the transport requests or change documents.
  System Configuration: Incorrect configuration settings in the SAP system can lead to this error.
  Network Issues: Temporary network issues or connectivity problems between systems can also cause this error.
  Missing or Corrupted Data: Required data for the technical information may be missing or corrupted.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the appropriate authorizations to access the technical information. This can be done by reviewing the user's roles and authorizations in the SAP system.
  Review Transport Requests: Check the transport requests for any inconsistencies or errors. You can use transaction codes like SE01 or SE09 to analyze transport requests.
  System Configuration: Verify the configuration settings related to Change Management or Transport Management. Ensure that all necessary settings are correctly configured.
  Check for System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this can resolve known issues.
  Network Connectivity: If the error is related to network issues, check the network connection and ensure that all systems involved are reachable.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP Notes often provide solutions or workarounds for known issues.
  Debugging: If you have access to technical resources, consider debugging the process to identify the exact point of failure.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE01 (Transport Organizer), SE09 (Workbench Organizer), and SE10 (Transport Organizer for Customizing).
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the CM_RGG022 error in your SAP system.