How To Fix CM_REPORT_TEMPLATE440 - Internal error: Error occurred while reading the serial numbers

CM_REPORT_TEMPLATE440 - Overview

• Message type: E = Error

• Message class: CM_REPORT_TEMPLATE - Report Templates

• Message number: 440

• Message text: Internal error: Error occurred while reading the serial numbers

What causes this issue?

The database query returned an empty set of data records.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

The serial numbers are contained in the IMG activity
<DS:SIMG.EHS_SR_230_10_4>Check and Specify Report Symbols</> (table
TCGA6) in the symbol group G00.
The table TCGA6 has no serial numbers (field: LSYID = EHS_SERN%).

Error message extract from SAP system. Copyright SAP SE.

CM_REPORT_TEMPLATE440 - Details

• The SAP error message "CM_REPORT_TEMPLATE440 Internal error: Error occurred while reading the serial numbers" typically indicates an issue related to the handling of serial numbers in the system. This error can arise in various contexts, such as during the processing of reports, inventory management, or when dealing with materials that have serial number tracking enabled.
  Possible Causes:
  
  Data Corruption: There may be corruption in the database tables that store serial number information.
  
  Configuration Issues: Incorrect configuration settings related to serial number management in the material master or in the relevant transaction.
  Authorization Issues: The user may not have the necessary authorizations to access the serial number data.
  System Bugs: There may be a bug in the SAP system or a specific transaction that is causing the error.
  Missing Data: Required data for serial numbers may be missing or incomplete.
  
  Solutions:
  
  
  Check Data Integrity:
  
  Use transaction codes like SE11 or SE16 to check the relevant database tables (e.g., MSEG, SER01)