How To Fix CM_REPORT_TEMPLATE424 - Internal error: Word macro table could not be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_REPORT_TEMPLATE - Report Templates

• Message number: 424

• Message text: Internal error: Word macro table could not be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_REPORT_TEMPLATE424 - Internal error: Word macro table could not be deleted ?

  The SAP error message "CM_REPORT_TEMPLATE424 Internal error: Word macro table could not be deleted" typically occurs when there is an issue with the Word document template that SAP is trying to manipulate. This error is often related to the integration between SAP and Microsoft Word, particularly when generating reports or documents using Word templates.
  Causes:
  
  Corrupted Template: The Word template being used may be corrupted or improperly formatted, leading to issues when SAP tries to modify it.
  Macro Security Settings: The macro security settings in Microsoft Word may be preventing SAP from executing the necessary macros to manipulate the document.
  Permissions Issues: There may be insufficient permissions for the user or the SAP system to modify the Word document.
  Compatibility Issues: There could be compatibility issues between the version of SAP and the version of Microsoft Word being used.
  Missing Components: Required components or add-ins for SAP and Word integration may be missing or not properly installed.
  
  Solutions:
  
  
  Check Template Integrity:
  
  Open the Word template directly in Microsoft Word and check for any issues. Try saving it as a new file or recreating the template if necessary.
  
  
  
  Adjust Macro Security Settings:
  
  In Microsoft Word, go to File > Options > Trust Center > Trust Center Settings > Macro Settings. Ensure that the settings allow macros to run, or set it to "Enable all macros" for testing purposes (be cautious with this setting).
  
  
  
  Check User Permissions:
  
  Ensure that the user has the necessary permissions to modify the Word document and that the SAP system has access to the file location.
  
  
  
  Update Software:
  
  Ensure that both SAP and Microsoft Word are updated to the latest versions. Check for any patches or updates that may address compatibility issues.
  
  
  
  Reinstall or Repair:
  
  If the problem persists, consider repairing or reinstalling the Microsoft Office suite to ensure all components are functioning correctly.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or documentation that may address this specific error. There may be known issues or fixes provided by SAP.
  
  
  
  Contact Support:
  
  If none of the above solutions work, consider reaching out to your organization's IT support or SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Documentation: Review the SAP documentation related to the specific module or functionality you are using to generate reports.
  Community Forums: Check SAP community forums or other online resources where users may have encountered similar issues and shared solutions.
  Error Logs: Review any error logs generated by SAP for more detailed information about the error context.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message CM_REPORT_TEMPLATE424.