How To Fix CM_REPORT_TEMPLATE416 - Internal error occurred while saving user settings

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_REPORT_TEMPLATE - Report Templates

• Message number: 416

• Message text: Internal error occurred while saving user settings

What causes this issue?

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the data again and try to save.
If the error continues to occur, notify your system administrator.

Procedure for System Administrators

Check the entries in the table USR05 (<LS>User Master Parameter ID</>).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_REPORT_TEMPLATE416 - Internal error occurred while saving user settings ?

  The SAP error message "CM_REPORT_TEMPLATE416 Internal error occurred while saving user settings" typically indicates an issue with the system's ability to save user-specific settings for report templates. This can be caused by various factors, including system configuration issues, user authorization problems, or data inconsistencies.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary permissions to save settings for report templates.
  Data Inconsistencies: There may be inconsistencies or corruption in the data related to user settings or report templates.
  System Configuration: Incorrect configuration settings in the SAP system can lead to internal errors.
  Temporary System Glitches: Sometimes, temporary issues in the SAP system can cause unexpected errors.
  Database Issues: Problems with the underlying database, such as connectivity issues or corruption, can also lead to this error.
  
  Solutions:
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to save report templates. This can be checked in transaction SU53 or by consulting with your SAP security team.
  
  
  
  Clear User Buffer:
  
  Sometimes, clearing the user buffer can resolve temporary issues. You can do this by using transaction SU01, entering the user ID, and then selecting the "User Buffer" option to clear it.
  
  
  
  Check for System Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates. Sometimes, known issues are resolved in newer versions.
  
  
  
  Review System Logs:
  
  Check the system logs (transaction SM21) for any related error messages that might provide more context about the issue.
  
  
  
  Recreate User Settings:
  
  If the issue persists, try deleting the existing user settings for the report template and recreating them.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions work, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU53 (Authorization Check), and SM21 (System Log).
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal. There may be specific notes addressing this issue with recommended solutions.
  Documentation: Review SAP documentation for report templates and user settings to ensure that you are following the correct procedures.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message CM_REPORT_TEMPLATE416.