How To Fix CM_PIQ_SDPRICELIST050 - Cannot read FTP password; contact technical support

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_PIQ_SDPRICELIST - Message Class for Price List

• Message number: 050

• Message text: Cannot read FTP password; contact technical support

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_PIQ_SDPRICELIST050 - Cannot read FTP password; contact technical support ?

  The SAP error message CM_PIQ_SDPRICELIST050 indicates that the system is unable to read the FTP password required for accessing a price list or related data. This issue typically arises in scenarios where SAP is configured to retrieve data from an FTP server, and the credentials (username and password) are not correctly set up or are inaccessible.
  Causes:
  
  Missing or Incorrect FTP Configuration: The FTP server settings in the SAP system may not be configured correctly, leading to an inability to read the password.
  Authorization Issues: The user or service account running the SAP process may not have the necessary permissions to access the FTP password.
  Technical Issues: There may be underlying technical issues, such as problems with the SAP system's connection to the FTP server or issues with the secure storage of credentials.
  Password Expiration: The FTP password may have expired or been changed without updating the configuration in SAP.
  
  Solutions:
  
  
  Check FTP Configuration:
  
  Navigate to the relevant configuration settings in SAP (usually found in transaction codes like SM59 for RFC destinations or SO10 for text objects).
  Ensure that the FTP server details, including the username and password, are correctly entered.
  
  
  
  Update Password:
  
  If the password has changed, update it in the SAP configuration where the FTP connection is defined.
  Ensure that the new password is stored securely and is accessible to the SAP system.
  
  
  
  Check Authorizations:
  
  Verify that the user or service account has the necessary authorizations to access the FTP credentials.
  Check roles and profiles assigned to the user to ensure they have the required permissions.
  
  
  
  Contact Technical Support:
  
  If the issue persists after checking the configuration and permissions, it may be necessary to contact your technical support team or SAP support for further assistance.
  Provide them with the error message and any relevant logs or details about the configuration.
  
  
  
  Review Logs:
  
  Check the SAP application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to FTP connections and data retrieval processes to ensure compliance with best practices.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve known issues related to FTP connections.
  
  By following these steps, you should be able to diagnose and resolve the error CM_PIQ_SDPRICELIST050 effectively.