How To Fix CM_PIQ_SDPRICELIST010 - No customers found for combination of search criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_PIQ_SDPRICELIST - Message Class for Price List

• Message number: 010

• Message text: No customers found for combination of search criteria

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_PIQ_SDPRICELIST010 - No customers found for combination of search criteria ?

  The SAP error message CM_PIQ_SDPRICELIST010 indicates that the system could not find any customers that match the specified search criteria when trying to access the price list or pricing information. This error typically occurs in the context of sales and distribution (SD) processes, particularly when dealing with pricing conditions or customer-specific pricing.
  Causes:
  
  Incorrect Search Criteria: The search criteria used to find customers may be incorrect or too restrictive. This could include incorrect customer numbers, sales areas, or other parameters.
  Missing Customer Master Data: The customer master data may not be set up correctly or may be missing entirely for the specified criteria.
  Data Inconsistencies: There may be inconsistencies in the data, such as missing links between customer records and pricing conditions.
  Authorization Issues: The user may not have the necessary authorizations to view the customer data.
  Inactive Customers: The customers that match the criteria may be inactive or blocked in the system.
  
  Solutions:
  
  Review Search Criteria: Double-check the search criteria you are using. Ensure that all fields are filled out correctly and that you are not using overly restrictive filters.
  Check Customer Master Data: Verify that the customer master data exists for the specified criteria. You can do this by navigating to the customer master record (transaction code XD03 for general data or VD03 for sales area data) and checking if the customer is active and properly configured.
  Examine Pricing Conditions: Ensure that the pricing conditions are correctly set up for the customers in question. You can check this in the pricing condition records (transaction code VK13).
  User Authorizations: Ensure that the user has the necessary authorizations to access the customer data. This may require coordination with your SAP security team.
  Check for Inactive Customers: If the customers are inactive or blocked, you may need to reactivate them or adjust your search criteria accordingly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, VD03, VK13, and VK11 for viewing and maintaining customer and pricing data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review SAP documentation related to customer master data and pricing procedures to ensure compliance with best practices.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the SD module for further assistance.