How To Fix CM_PIQ_API037 - Cannot save FTP settings

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_PIQ_API - Messages for PriceInquiry API

• Message number: 037

• Message text: Cannot save FTP settings

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_PIQ_API037 - Cannot save FTP settings ?

  The SAP error message CM_PIQ_API037 ("Cannot save FTP settings") typically occurs when there are issues related to the configuration or permissions associated with the FTP settings in the SAP system. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Insufficient Permissions: The user may not have the necessary authorizations to save FTP settings.
  Incorrect Configuration: The FTP settings may be incorrectly configured, such as invalid FTP server address, port, or credentials.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the FTP server.
  System Settings: The SAP system may not be properly configured to handle FTP connections.
  Missing Parameters: Required parameters for FTP configuration may be missing or incorrectly set.
  
  Solutions:
  
  
  Check User Permissions:
  
  Ensure that the user has the necessary authorizations to modify and save FTP settings. This may involve checking roles and authorizations in the SAP system.
  
  
  
  Verify FTP Configuration:
  
  Double-check the FTP server address, port, username, and password. Ensure that these settings are correct and that the FTP server is reachable.
  
  
  
  Test Network Connectivity:
  
  Use tools like ping or telnet to check if the SAP system can reach the FTP server. Ensure that there are no firewall rules blocking the connection.
  
  
  
  Review SAP Configuration:
  
  Check the SAP configuration settings related to FTP. This may involve looking at transaction codes like SM59 (RFC Destinations) to ensure that the FTP destination is correctly set up.
  
  
  
  Check for Missing Parameters:
  
  Ensure that all required parameters for the FTP settings are filled out correctly. This may include settings like the FTP mode (active/passive), timeout settings, etc.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error. SAP Notes can provide patches or additional guidance on resolving specific issues.
  
  
  
  Check Logs:
  
  Review the application logs (transaction SLG1) for any additional error messages or details that may provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on configuring FTP settings within the SAP system.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it is a critical issue affecting business processes.
  
  By following these steps, you should be able to identify and resolve the issue causing the CM_PIQ_API037 error in your SAP system.