How To Fix CM_PIQ_API021 - Pricing procedure could not be determined for customer &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_PIQ_API - Messages for PriceInquiry API

• Message number: 021

• Message text: Pricing procedure could not be determined for customer &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_PIQ_API021 - Pricing procedure could not be determined for customer &1 ?

  The SAP error message CM_PIQ_API021 indicates that the pricing procedure could not be determined for a specific customer. This error typically arises in the context of sales and distribution (SD) processes, particularly when trying to create or process sales documents.
  Causes:
  
  Missing or Incorrect Customer Master Data: The customer master record may not have the necessary pricing information or may be incomplete.
  Pricing Procedure Assignment: The pricing procedure may not be correctly assigned to the customer or the sales area.
  Sales Area Configuration: The sales area (which includes the sales organization, distribution channel, and division) may not be properly configured or may not match the customer data.
  Condition Records: There may be missing condition records for the pricing procedure that is supposed to be applied.
  Customizing Settings: The customizing settings for pricing procedures may not be correctly set up in the system.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for general data