How To Fix CM_INTERNAL_ORDER004 - Status for internal order &1 cannot be retrieved.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_INTERNAL_ORDER - Messages for internal Order

• Message number: 004

• Message text: Status for internal order &1 cannot be retrieved.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_INTERNAL_ORDER004 - Status for internal order &1 cannot be retrieved. ?

  The SAP error message CM_INTERNAL_ORDER004 indicates that the system is unable to retrieve the status for a specified internal order. This can occur due to various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Order Not Created or Deleted: The internal order may not exist, or it may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to view the internal order.
  Data Inconsistency: There may be inconsistencies in the database or issues with the order's status due to incomplete processing.
  Technical Issues: There could be a temporary technical issue with the SAP system or database.
  Incorrect Order Number: The internal order number entered may be incorrect or formatted improperly.
  
  Solutions:
  
  Verify Internal Order: Check if the internal order exists in the system. You can do this by using transaction codes like KO03 (Display Internal Order) to see if the order is available.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the internal order. This can be checked with the help of your SAP security team.
  Review Order Status: If the order exists, check its status and ensure it is not in a state that prevents retrieval (e.g., closed or archived).
  Database Consistency Check: If you suspect data inconsistency, you may need to run a consistency check or consult with your SAP Basis team to investigate any database issues.
  Re-enter Order Number: Double-check the internal order number for any typos or formatting issues. Ensure that it is entered correctly.
  System Restart: If the issue seems to be a temporary technical glitch, consider restarting the SAP application or checking for any ongoing maintenance activities.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  KO03: Display Internal Order
  KOB1: Display Actual Line Items for Internal Orders
  KOB2: Display Plan Line Items for Internal Orders
  
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. You can search the SAP Support Portal for specific notes that may address this error.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.