How To Fix CM_ICI_CCS896 - Could not close session

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_ICI_CCS - CCS

• Message number: 896

• Message text: Could not close session

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_ICI_CCS896 - Could not close session ?

  The SAP error message CM_ICI_CCS896: Could not close session typically indicates an issue with the session management in the SAP system, particularly related to the Internet Communication Framework (ICF) or the Communication Services (CS) layer. This error can occur in various scenarios, such as when trying to close a session that is already closed, when there are network issues, or when there are problems with the underlying application logic.
  Possible Causes:
  
  Session Already Closed: The session you are trying to close may have already been terminated or closed.
  Network Issues: There may be network connectivity problems that prevent the session from being closed properly.
  Application Logic Errors: There could be issues in the application logic that are preventing the session from being closed.
  Resource Limitations: The system may be experiencing resource limitations, such as memory or processing power, which can affect session management.
  Configuration Issues: Incorrect configuration settings in the ICF or related components may lead to session management problems.
  
  Solutions:
  
  Check Session Status: Verify the status of the session you are trying to close. Ensure that it is still active and has not been closed by another process.
  Network Troubleshooting: Check for any network issues that may be affecting communication between the client and the SAP server. This may include checking firewalls, proxies, or network configurations.
  Review Application Logic: If you have access to the application code, review the logic that handles session management to ensure that it is functioning correctly.
  Monitor System Resources: Use SAP transaction codes like ST02 (Tune Summary) or ST06 (Operating System Monitor) to check for resource bottlenecks that may be affecting session handling.
  Check ICF Configuration: Review the configuration settings for the ICF services to ensure they are set up correctly. You can do this using transaction code SICF.
  SAP Notes and Support: Search for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  Restart Services: If the issue persists, consider restarting the relevant services or the entire SAP system, if feasible, to clear any temporary issues.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SM21 (System Log), ST22 (Dump Analysis), and SM37 (Job Monitoring) to gather more information about the error and its context.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the problem continues and is critical, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CM_ICI_CCS896 error message.