How To Fix CM_ICI_CCS057 - Original message ID unknown


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_ICI_CCS - CCS

  • Message number: 057

  • Message text: Original message ID unknown

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_ICI_CCS057 - Original message ID unknown ?

    The SAP error message CM_ICI_CCS057, which states "Original message ID unknown," typically occurs in the context of the SAP Communication Management or when dealing with message processing in SAP systems. This error indicates that the system is unable to find or recognize the original message ID that is being referenced.

    Causes:

    1. Message ID Not Found: The original message ID may not exist in the system, possibly due to deletion or incorrect entry.
    2. Data Corruption: There may be data integrity issues or corruption in the database that prevents the system from retrieving the message.
    3. Configuration Issues: Incorrect configuration settings in the communication management or message processing settings can lead to this error.
    4. System Updates or Changes: Recent updates or changes in the system might have affected the message processing logic or data.

    Solutions:

    1. Check Message ID: Verify that the message ID you are trying to reference is correct and exists in the system. You can do this by checking the relevant tables or logs.
    2. Database Consistency Check: Perform a consistency check on the database to identify any corruption or missing entries related to message processing.
    3. Review Configuration: Check the configuration settings in the SAP system related to communication management and message processing. Ensure that all settings are correctly configured.
    4. Reprocess Messages: If applicable, try to reprocess the messages that are causing the error. This may involve resending or re-triggering the message processing.
    5. Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
    6. Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error and the context in which it occurs.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes related to message processing, such as SLG1 (Application Log) to check logs for more details on the error.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
    • Documentation: Review SAP documentation related to communication management and message processing for best practices and troubleshooting steps.

    By following these steps, you should be able to diagnose and resolve the CM_ICI_CCS057 error in your SAP system.

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