How To Fix CM_EXPERT612 - Error while sending log; log not sent

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EXPERT - Messages for Expert

• Message number: 612

• Message text: Error while sending log; log not sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EXPERT612 - Error while sending log; log not sent ?

  The SAP error message CM_EXPERT612, which states "Error while sending log; log not sent," typically occurs in the context of the SAP system's logging and monitoring functionalities. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the destination where the log is supposed to be sent (e.g., a remote server or a logging service).
  Configuration Errors: Incorrect configuration settings in the logging framework or in the destination system can lead to this error.
  Authorization Issues: The user or service account attempting to send the log may not have the necessary permissions to do so.
  System Resource Limitations: If the system is under heavy load or if there are resource constraints (like memory or CPU), it may fail to send logs.
  Service Availability: The service or endpoint that is supposed to receive the logs may be down or unavailable.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the destination server. You can use tools like ping or traceroute to verify connectivity.
  Review Configuration Settings: Check the configuration settings for the logging framework in SAP. Ensure that the destination for the logs is correctly specified and reachable.
  Verify User Permissions: Ensure that the user or service account has the necessary permissions to send logs. You may need to adjust roles or authorizations in the SAP system.
  Monitor System Resources: Check the system's resource usage. If the system is under heavy load, consider optimizing performance or scaling resources.
  Check Service Status: Verify that the logging service or endpoint is up and running. If it is down, you may need to restart the service or contact the administrator of the receiving system.
  Review Logs for More Details: Look at other logs in the SAP system for additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP frequently updates its knowledge base with solutions for common problems.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for the logging framework you are using to ensure that all configurations are set up correctly.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.