How To Fix CM_EPM_REF_APPS311 - More than one default alias is set to service &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EPM_REF_APPS - EPM Reference Apps: Message Class

• Message number: 311

• Message text: More than one default alias is set to service &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EPM_REF_APPS311 - More than one default alias is set to service &1 ?

  The SAP error message CM_EPM_REF_APPS311 indicates that there is a configuration issue related to the default alias settings for a service in the SAP system. Specifically, it means that more than one default alias has been set for a particular service, which can lead to ambiguity in how the system should process requests for that service.
  Cause:
  The primary cause of this error is the configuration of multiple default aliases for the same service in the SAP system. This can happen due to:
  
  Incorrect Configuration: During the setup of the service, multiple entries may have been inadvertently marked as the default alias.
  Data Migration Issues: If data has been migrated from another system or if there have been changes in the configuration, it may lead to duplicate default aliases.
  Manual Errors: Users may have manually created or modified aliases without checking for existing defaults.
  
  Solution:
  To resolve the error, you need to ensure that only one default alias is set for the service in question. Here are the steps to do this:
  
  
  Identify the Service: Determine which service is causing the error. The error message will typically include the service name (indicated by &1).
  
  
  Check Alias Configuration:
  
  Go to the relevant configuration area in SAP where aliases are defined (this could be in the EPM or related modules).
  Look for the section where aliases for the identified service are listed.
  
  
  
  Review Default Aliases:
  
  Check the list of aliases and identify which ones are marked as default.
  Ensure that only one alias is marked as the default. If there are multiple, you will need to change the settings.
  
  
  
  Modify Alias Settings:
  
  If you find multiple default aliases, change the settings to ensure that only one alias is set as the default.
  Save the changes.
  
  
  
  Test the Configuration: After making the changes, test the service to ensure that the error no longer occurs.
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation for the specific module you are working with to understand how aliases are configured and managed.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for assistance.
  
  By following these steps, you should be able to resolve the CM_EPM_REF_APPS311 error and ensure that your service configuration is correct.