How To Fix CM_EIT_SC_CONTROLLER021 - Expand of root node failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EIT_SC_CONTROLLER - Extensibility Templates: Message class

• Message number: 021

• Message text: Expand of root node failed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EIT_SC_CONTROLLER021 - Expand of root node failed. ?

  The SAP error message CM_EIT_SC_CONTROLLER021: Expand of root node failed typically occurs in the context of SAP's Enterprise Information Management (EIM) or when dealing with the SAP BusinessObjects tools. This error can arise due to various reasons, including issues with data retrieval, configuration problems, or system performance issues.
  Causes:
  
  Data Retrieval Issues: The system may be unable to retrieve the necessary data for the root node, possibly due to missing or corrupted data.
  Configuration Problems: Incorrect configuration settings in the SAP system or in the specific application can lead to this error.
  Performance Issues: If the system is under heavy load or if there are performance bottlenecks, it may fail to expand the root node.
  Authorization Issues: Lack of proper authorizations for the user trying to access the data can also lead to this error.
  Network Issues: Connectivity problems between the SAP application and the database or other services can cause data retrieval failures.
  
  Solutions:
  
  Check Data Integrity: Ensure that the data required for the root node is present and not corrupted. You may need to run data validation or consistency checks.
  Review Configuration Settings: Verify the configuration settings in the SAP system and ensure they are correctly set up for the application you are using.
  Monitor System Performance: Check the system performance metrics to identify any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling tasks during off-peak hours.
  Check User Authorizations: Ensure that the user has the necessary permissions to access the data. Review the roles and authorizations assigned to the user.
  Network Connectivity: Verify that there are no network issues affecting the connection between the SAP application and the database or other services.
  Consult Logs: Check the application logs for any additional error messages or warnings that could provide more context about the failure.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for the specific module or application you are using to understand the context of the error.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.