How To Fix CM_EIT_SC_CONTROLLER017 - Displaying log failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EIT_SC_CONTROLLER - Extensibility Templates: Message class

• Message number: 017

• Message text: Displaying log failed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EIT_SC_CONTROLLER017 - Displaying log failed. ?

  The SAP error message CM_EIT_SC_CONTROLLER017: Displaying log failed typically occurs in the context of the SAP Supplier Relationship Management (SRM) or similar modules where logs are generated for various processes. This error indicates that the system encountered an issue while trying to display a log, which could be due to several reasons.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to view the logs.
  Log Data Not Available: The log data might not exist or may have been deleted.
  System Performance Issues: There could be performance issues in the SAP system that prevent the log from being displayed.
  Technical Errors: There may be underlying technical issues, such as database connectivity problems or application errors.
  Configuration Issues: Incorrect configuration settings in the system could lead to this error.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the logs. This can be done by checking the user roles and authorizations in transaction SU53 or SU01.
  
  
  
  Verify Log Availability:
  
  Check if the log data exists. You can do this by navigating to the relevant transaction or table where logs are stored.
  
  
  
  System Performance:
  
  Monitor system performance and check for any ongoing issues. You can use transaction ST22 (Dump Analysis) or SM21 (System Log) to identify any related issues.
  
  
  
  Technical Troubleshooting:
  
  If there are technical errors, check the application logs using transaction SLG1. Look for any related error messages that could provide more context.
  Ensure that the database is functioning correctly and that there are no connectivity issues.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to logging in the system. Ensure that all necessary settings are correctly configured.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), ST22 (Dump Analysis), and SM21 (System Log) for troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to logging and error handling in the specific module you are working with.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message CM_EIT_SC_CONTROLLER017.