How To Fix CM_EIT_SC_CONTROLLER011 - An internal error occurred.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EIT_SC_CONTROLLER - Extensibility Templates: Message class

• Message number: 011

• Message text: An internal error occurred.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EIT_SC_CONTROLLER011 - An internal error occurred. ?

  The SAP error message CM_EIT_SC_CONTROLLER011 indicates that an internal error has occurred within the SAP system, specifically related to the controller for the Enterprise Information Technology (EIT) Service Component. This type of error can arise from various underlying issues, including configuration problems, data inconsistencies, or system bugs.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the system configuration can lead to unexpected behavior and errors.
  Data Inconsistencies: Corrupted or inconsistent data in the database can trigger internal errors.
  System Bugs: There may be bugs in the SAP software that cause this error under certain conditions.
  Authorization Issues: Lack of proper authorizations for the user trying to perform the action may lead to internal errors.
  Performance Issues: System performance problems, such as timeouts or resource limitations, can also result in internal errors.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction codes like SLG1 or ST22) for more detailed error messages that can provide insights into the root cause.
  Review Configuration: Ensure that all relevant configurations are set correctly. This may involve checking settings in the EIT or related components.
  Data Consistency Check: Run consistency checks on the relevant data to identify and correct any inconsistencies.
  Update SAP System: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known bugs.
  User Authorizations: Verify that the user has the necessary authorizations to perform the action that triggered the error.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), ST22 (Dump Analysis), and SM21 (System Log) to gather more information about the error.
  SAP Notes: Search for SAP Notes related to the error message or the components involved. SAP Notes often provide solutions or workarounds for known issues.
  Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the error CM_EIT_SC_CONTROLLER011. If the problem continues, detailed analysis and support from SAP may be necessary.