How To Fix CM_EHSDS_INTEGRATION013 - HTTP request to get final SDS failed (detail message class &1, number &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHSDS_INTEGRATION - SDS Integration related Messages

• Message number: 013

• Message text: HTTP request to get final SDS failed (detail message class &1, number &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHSDS_INTEGRATION013 - HTTP request to get final SDS failed (detail message class &1, number &2) ?

  The SAP error message CM_EHSDS_INTEGRATION013 indicates that there was a failure in the HTTP request to retrieve the final Safety Data Sheet (SDS). This error typically arises in the context of SAP's Environment, Health, and Safety (EHS) module, particularly when integrating with external systems or services that provide SDS information.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the external service providing the SDS.
  Service Unavailability: The external SDS service may be down or not responding.
  Incorrect Configuration: The configuration settings for the integration (such as URLs, authentication credentials, etc.) may be incorrect.
  Authorization Issues: The user or system may not have the necessary permissions to access the external service.
  Data Format Issues: The request being sent may not be in the expected format, leading to a failure in processing.
  Timeouts: The request may be timing out due to slow response times from the external service.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the external SDS service. You can use tools like ping or traceroute to diagnose connectivity issues.
  Verify Service Status: Check if the external SDS service is operational. You may need to contact the service provider for status updates.
  Review Configuration Settings: Go through the integration configuration in SAP to ensure that all URLs, authentication methods, and other settings are correct.
  Check Authorizations: Ensure that the user or system has the necessary permissions to access the external service.
  Inspect Request Format: Review the request being sent to ensure it adheres to the expected format and includes all required parameters.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings for the HTTP request in the SAP system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Logs and Traces: Review application logs and traces in SAP to gather more details about the error. This can provide insights into what went wrong during the HTTP request.
  Documentation: Refer to the SAP EHS documentation for guidance on configuring and troubleshooting SDS integration.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.