How To Fix CM_EHPRC_SUB_SEARCH009 - Product not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHPRC_SUB_SEARCH - Message Class for All Messages for Substance Search Screens

• Message number: 009

• Message text: Product not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHPRC_SUB_SEARCH009 - Product not found ?

  The SAP error message CM_EHPRC_SUB_SEARCH009: Product not found typically occurs in the context of SAP's Environment, Health, and Safety (EHS) module, particularly when dealing with product searches in the Product Safety or Product Compliance areas. This error indicates that the system could not find the specified product in the database.
  Causes:
  
  Incorrect Product ID: The product ID or name entered may be incorrect or misspelled.
  Product Not Created: The product may not have been created or saved in the system.
  Inactive Product: The product might exist but is marked as inactive or not available for the current context.
  Authorization Issues: The user may not have the necessary permissions to view the product.
  Data Synchronization Issues: There may be issues with data synchronization if the product data is being pulled from a different system or database.
  Configuration Issues: There may be configuration settings in the EHS module that are not set up correctly.
  
  Solutions:
  
  Verify Product ID: Double-check the product ID or name for any typos or errors.
  Check Product Existence: Use the relevant transaction code (like MM03 for material master) to verify if the product exists in the system.
  Check Product Status: Ensure that the product is active and not marked for deletion or inactive.
  Review Authorizations: Check if the user has the necessary authorizations to access the product information.
  Data Consistency Check: If the product data is sourced from another system, ensure that the data is synchronized and up to date.
  Consult Configuration: Review the configuration settings in the EHS module to ensure everything is set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Display Material), C223 (Maintain Product), or other EHS-related transactions.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for the EHS module for more detailed information on product management and troubleshooting.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.