How To Fix CM_EHPRC_SCC_CMP002 - Collaboration not started; already running for selected positions

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHPRC_SCC_CMP - Supply Chain Collaboration - Campaign Messages

• Message number: 002

• Message text: Collaboration not started; already running for selected positions

What causes this issue?

You want to start a collaboration for selected campaign positions;
however, for all selected lines, a collaboration is already running. The
system is either waiting for a reply or the reply has not been processed
yet.

System Response

The collaboration is not started.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHPRC_SCC_CMP002 - Collaboration not started; already running for selected positions ?

  The SAP error message CM_EHPRC_SCC_CMP002 indicates that a collaboration process has not started because it is already running for the selected positions. This typically occurs in the context of SAP SuccessFactors or SAP HCM when trying to initiate a collaboration or approval process for positions that are already in an active state of collaboration.
  Cause:
  
  Active Collaboration: The most common cause of this error is that there is already an ongoing collaboration process for the selected positions. This could be due to a previous request that has not yet been completed or finalized.
  System Lock: The system may have a lock on the positions due to another user or process currently working on them.
  Configuration Issues: There may be configuration settings in the system that prevent multiple collaborations from being initiated for the same position.
  
  Solution:
  
  Check Active Collaborations: Verify if there are any active collaboration processes for the selected positions. You can do this by checking the collaboration status in the relevant module (e.g., Position Management).
  Complete or Cancel Existing Processes: If there is an active collaboration, you may need to wait for it to be completed or canceled before starting a new one. Communicate with other users who may be involved in the process.
  Refresh the System: Sometimes, simply refreshing the session or logging out and back in can resolve temporary issues.
  Review Configuration: If the issue persists, review the configuration settings related to collaboration processes to ensure that they allow for the intended workflows.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling collaboration processes in your version of SAP.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Permissions: Ensure that the user has the necessary permissions to initiate collaboration processes.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.