How To Fix CM_EHPRC_BO_WL_CMN036 - Proposed activity not triggered; entry already completed

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHPRC_BO_WL_CMN - Compliance Worklist - Common Messages

• Message number: 036

• Message text: Proposed activity not triggered; entry already completed

What causes this issue?

You wanted to trigger an assessment or a supplier collaboration for a
worklist entry. That worklist entry is already completed, so no
corresponding process is started.

How to fix this error?

Assessments and supplier collaborations can only be triggered for new or
in process worklist entries.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHPRC_BO_WL_CMN036 - Proposed activity not triggered; entry already completed ?

  The SAP error message CM_EHPRC_BO_WL_CMN036 indicates that a proposed activity in the workflow has not been triggered because the entry has already been completed. This error typically arises in the context of SAP's Environment, Health, and Safety (EHS) module, particularly when dealing with workflows related to compliance or risk management.
  Cause:
  
  Duplicate Entry: The most common cause of this error is that the system has detected that the activity you are trying to trigger has already been completed or processed.
  Workflow Configuration: There may be issues with the workflow configuration that prevent the activity from being triggered again.
  Data Integrity Issues: There could be inconsistencies in the data that lead the system to believe that the activity is already completed.
  User Permissions: Sometimes, user permissions or roles may restrict the ability to trigger certain activities.
  
  Solution:
  
  Check Activity Status: Verify the status of the activity in question. If it has indeed been completed, you may need to review the workflow to determine if further action is necessary.
  Review Workflow Logs: Check the workflow logs for any additional information or errors that may provide context for why the activity was not triggered.
  Reopen Activity: If appropriate, you may need to reopen the activity or create a new entry to allow for the proposed activity to be triggered again.
  Adjust Workflow Configuration: If the workflow is not configured correctly, you may need to adjust the settings to ensure that activities can be triggered as intended.
  Consult Documentation: Review SAP documentation or notes related to this specific error message for any additional troubleshooting steps or patches that may be available.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates to the EHS module.
  User Roles and Permissions: Ensure that the user attempting to trigger the activity has the necessary permissions to do so.
  Workflow Customization: If your organization has customized workflows, consult with your SAP workflow administrator to ensure that the customizations are functioning as intended.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message CM_EHPRC_BO_WL_CMN036.