How To Fix CM_EHPMA_SVT_LOGS311 - Excluded due to marketability status not applicable. CRR: &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHPMA_SVT_LOGS - Log messages for GLayer and OLayer Processing

• Message number: 311

• Message text: Excluded due to marketability status not applicable. CRR: &1.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHPMA_SVT_LOGS311 - Excluded due to marketability status not applicable. CRR: &1. ?

  The SAP error message CM_EHPMA_SVT_LOGS311 indicates that a certain item or product has been excluded from a specific process due to its marketability status not being applicable. This error typically arises in the context of SAP's Customer Relationship Management (CRM) or Product Lifecycle Management (PLM) modules, particularly when dealing with product data or marketability assessments.
  Cause:
  
  
  Marketability Status: The item in question has a marketability status that does not allow it to be included in the current process. This could be due to various reasons such as:
  
  The product is not yet released for sale.
  The product is marked as obsolete or discontinued.
  The product is in a status that does not meet the criteria for the operation being performed (e.g., not approved for marketing).
  
  
  
  Configuration Issues: There may be configuration settings in the system that define which marketability statuses are valid for certain processes. If the product's status does not align with these settings, it will be excluded.
  
  
  Data Integrity Issues: There may be inconsistencies or errors in the product master data that affect its marketability status.
  
  
  Solution:
  
  
  Check Marketability Status: Review the marketability status of the product in question. Ensure that it is set to a status that is valid for the operation you are trying to perform. You can do this by navigating to the product master data in SAP and checking the relevant fields.
  
  
  Update Product Status: If the product is not in the correct status, update it to a valid marketability status. This may involve changing the status in the product master or ensuring that all necessary approvals are in place.
  
  
  Review Configuration: Check the configuration settings related to marketability statuses in your SAP system. Ensure that the statuses defined in the system align with your business processes and requirements.
  
  
  Data Validation: Perform a data validation check to ensure that there are no inconsistencies in the product master data. Correct any errors found during this process.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling marketability statuses and related error messages.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate product master data, such as MM03 (Display Material), or CRM-related transactions.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.