How To Fix CM_EHPMA_SVT_LOGS194 - Update of process status from RL for OL header/items failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHPMA_SVT_LOGS - Log messages for GLayer and OLayer Processing

• Message number: 194

• Message text: Update of process status from RL for OL header/items failed.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHPMA_SVT_LOGS194 - Update of process status from RL for OL header/items failed. ?

  The SAP error message CM_EHPMA_SVT_LOGS194 indicates that there was a failure in updating the process status from "RL" (Release) for the Order Lifecycle (OL) header/items. This error typically occurs in the context of SAP's Extended Warehouse Management (EWM) or similar modules where order processing and status updates are critical.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data related to the order or its items, which prevents the system from updating the status.
  Locking Issues: The order or its items might be locked by another process, preventing the update from occurring.
  Configuration Issues: Incorrect configuration settings in the system related to order processing or status management.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to perform the update.
  System Bugs: There could be bugs in the SAP system or specific patches that need to be applied.
  
  Solutions:
  
  Check Data Consistency: Verify the data related to the order and its items. Ensure that all necessary fields are populated correctly and that there are no inconsistencies.
  Release Locks: Check if the order or items are locked by another transaction. You can use transaction codes like SM12 to view and release locks if necessary.
  Review Configuration: Ensure that the configuration settings for order processing and status updates are correct. This may involve checking the relevant customizing settings in SPRO.
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the update. You can check this using transaction SU53 or by consulting with your security team.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context on the failure.
  Apply Patches: If the issue is due to a known bug, check for any available patches or updates from SAP that address this specific error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SLG1 (Application Log), and SM12 (Lock Entries) for troubleshooting.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
  Documentation: Review the official SAP documentation for the specific module you are working with (e.g., EWM) to understand the expected behavior and configuration settings.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.