How To Fix CM_EHPMA_SVT_LOGS123 - Order document header &1 has no relevant order items.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHPMA_SVT_LOGS - Log messages for GLayer and OLayer Processing

• Message number: 123

• Message text: Order document header &1 has no relevant order items.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHPMA_SVT_LOGS123 - Order document header &1 has no relevant order items. ?

  The SAP error message CM_EHPMA_SVT_LOGS123 indicates that there is an issue with the order document header, specifically that it does not have any relevant order items associated with it. This can occur in various SAP modules, particularly in the context of order management or logistics.
  Cause:
  
  Missing Order Items: The most straightforward cause is that the order document header exists, but there are no items linked to it. This could happen if the order was created but not populated with any items.
  Data Inconsistency: There may be inconsistencies in the database where the order header is not properly linked to its items.
  Incorrect Document Type: The document type used for the order may not support item entries, leading to a situation where the header is created without items.
  User Error: The user may have inadvertently created an order without adding any items.
  
  Solution:
  
  Check Order Items: Verify if there are any items associated with the order document. You can do this by navigating to the order in the relevant transaction (e.g., VA03 for sales orders) and checking the items tab.
  Create or Add Items: If there are no items, you will need to add relevant items to the order. This can be done by editing the order and including the necessary items.
  Review Document Type: Ensure that the document type used for the order is appropriate and allows for item entries. If not, consider using a different document type.
  Data Consistency Check: If you suspect data inconsistency, you may need to run consistency checks or consult with your SAP Basis or technical team to investigate any underlying database issues.
  User Training: If user error is a frequent cause, consider providing additional training or documentation to ensure users understand the process of creating orders correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) to manage orders effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review SAP documentation or user manuals related to order management for best practices and troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.