How To Fix CM_EHPMA_SVT_LOGS031 - Error loading delivery partner information: SY-SUBRC = &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHPMA_SVT_LOGS - Log messages for GLayer and OLayer Processing

• Message number: 031

• Message text: Error loading delivery partner information: SY-SUBRC = &1.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHPMA_SVT_LOGS031 - Error loading delivery partner information: SY-SUBRC = &1. ?

  The SAP error message CM_EHPMA_SVT_LOGS031 indicates that there was an issue loading delivery partner information, and the SY-SUBRC value provides additional context about the nature of the error. The SY-SUBRC value is a system return code that can help diagnose the specific problem.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data related to delivery partners in the database.
  Authorization Issues: The user may not have the necessary authorizations to access the delivery partner information.
  Configuration Issues: There could be configuration problems in the system that prevent the loading of delivery partner data.
  Missing or Corrupted Data: Required data for the delivery partner may be missing or corrupted in the database.
  System Performance Issues: If the system is under heavy load, it may not be able to retrieve the necessary data in a timely manner.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies.
  Run consistency checks or reports that can identify issues with delivery partner data.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access delivery partner information.
  Check roles and profiles assigned to the user.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to delivery partners in the relevant customizing transactions (e.g., SPRO).
  Ensure that all necessary settings are correctly configured.
  
  
  
  Data Recovery:
  
  If data is found to be missing or corrupted, restore it from a backup if available.
  If necessary, re-enter the missing data manually.
  
  
  
  System Performance:
  
  Monitor system performance and check for any bottlenecks.
  If the system is under heavy load, consider scheduling the operation during off-peak hours.
  
  
  
  Check Logs:
  
  Review system logs (transaction SM21) and application logs (transaction SLG1) for any additional error messages or warnings that could provide more context.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches.
  Community Forums: Look for discussions in SAP Community or other forums where similar issues may have been reported and resolved.
  Documentation: Refer to SAP documentation for the specific module or functionality related to delivery partners for any known issues or troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.