How To Fix CM_EHHSS_RAS_COMMON024 - Incident ID does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_RAS_COMMON - Common Messages for Risk Assessment

• Message number: 024

• Message text: Incident ID does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_RAS_COMMON024 - Incident ID does not exist ?

  The SAP error message CM_EHHSS_RAS_COMMON024, which states "Incident ID does not exist," typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with Risk Assessment or Incident Management functionalities. This error indicates that the system is unable to find the specified Incident ID in the database.
  Causes:
  
  Incorrect Incident ID: The most common cause is that the Incident ID entered does not exist in the system. This could be due to a typo or using an ID that has been deleted or never created.
  Data Synchronization Issues: If the system is integrated with other applications or databases, there may be synchronization issues leading to the Incident ID not being recognized.
  Authorization Issues: The user may not have the necessary permissions to view or access the incident, leading to the perception that it does not exist.
  Database Issues: There could be underlying database issues, such as corruption or misconfiguration, that prevent the system from retrieving the Incident ID.
  
  Solutions:
  
  Verify the Incident ID: Double-check the Incident ID for any typographical errors. Ensure that you are using the correct format and that the ID is valid.
  Check for Deletion: Confirm whether the Incident ID has been deleted or archived. If it has been removed, you may need to create a new incident or restore the deleted one if possible.
  User Authorization: Ensure that the user has the appropriate permissions to access the incident. Check the user roles and authorizations in the SAP system.
  Database Integrity Check: If you suspect database issues, perform a database integrity check or consult with your database administrator to ensure that the database is functioning correctly.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific version of the EHS module you are using for any known issues or patches.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with the details of the error and any relevant context.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the error related to the Incident ID not existing in the SAP system.