How To Fix CM_EHHSS_INC_REC004 - Unable to open the log; process has not been started


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_EHHSS_INC_REC -

  • Message number: 004

  • Message text: Unable to open the log; process has not been started

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_EHHSS_INC_REC004 - Unable to open the log; process has not been started ?

    The SAP error message CM_EHHSS_INC_REC004: Unable to open the log; process has not been started typically indicates that there is an issue with the execution of a process related to the Environment, Health, and Safety (EHS) module in SAP. This error can occur when the system is unable to access the log file for a process that has not been initiated or has failed to start properly.

    Causes:

    1. Process Not Started: The most common cause is that the process you are trying to access logs for has not been initiated. This could be due to a configuration issue or a failure in the process initiation.
    2. Authorization Issues: The user may not have the necessary authorizations to start the process or access the logs.
    3. System Configuration: There may be a misconfiguration in the EHS settings or the specific process you are trying to run.
    4. Technical Issues: There could be underlying technical issues such as database connectivity problems, system performance issues, or missing components.

    Solutions:

    1. Check Process Initiation: Ensure that the process you are trying to access has been started. Review the transaction or program that is supposed to initiate the process.
    2. Review Logs: Check other logs or system messages to identify if there were any errors during the process initiation. This may provide clues as to why the process did not start.
    3. Authorization Check: Verify that the user has the necessary authorizations to execute the process and access the logs. You may need to consult with your SAP security team.
    4. Configuration Review: Review the configuration settings for the EHS module and the specific process. Ensure that all necessary settings are correctly configured.
    5. System Health Check: Perform a system health check to ensure that there are no underlying technical issues affecting the SAP system. This may include checking database connections, system performance, and other related components.
    6. Consult Documentation: Refer to SAP documentation or notes related to the specific process you are working with. There may be known issues or additional troubleshooting steps provided by SAP.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to the error message. You can search the SAP Support Portal for relevant notes.
    • Transaction Codes: Familiarize yourself with relevant transaction codes in the EHS module that may help in troubleshooting or monitoring processes.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.

    If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.

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