How To Fix CM_EHHSS_INC_COMMON252 - &1 &2 is already assigned to the incident

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_COMMON - Incident Common Messages

• Message number: 252

• Message text: &1 &2 is already assigned to the incident

What causes this issue?

You have selected a financial transaction of category &V1& with ID &V2&
that is already assigned to the incident. You can assign a financial
transaction only once per incident.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a financial transaction that is not of category &V1&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_COMMON252 - &1 &2 is already assigned to the incident ?

  The SAP error message CM_EHHSS_INC_COMMON252 typically indicates that there is an attempt to assign an object (like a person, asset, or another entity) to an incident that is already assigned to that incident. This can occur in various SAP modules, particularly in the context of incident management or service requests.
  Cause:
  
  Duplicate Assignment: The object you are trying to assign is already linked to the incident.
  Data Integrity Issues: There may be issues with the data integrity in the system, leading to unexpected behavior.
  User Error: The user may have mistakenly tried to assign the same object multiple times.
  
  Solution:
  
  Check Current Assignments: Review the incident details to see which objects are already assigned. You can do this by navigating to the incident in question and checking the assignment tab or section.
  Remove Existing Assignment: If the object needs to be reassigned, first remove the existing assignment before trying to assign it again.
  Use Unique Identifiers: Ensure that the object you are trying to assign is unique and not already linked to another incident.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to your version of SAP and the module you are using.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches that might address this issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you manage incidents and assignments (e.g., IW21 for creating service requests).
  User Roles and Permissions: Ensure that the user has the necessary permissions to make changes to incident assignments.
  System Logs: Review system logs for any additional error messages or warnings that might provide more context about the issue.
  
  By following these steps, you should be able to resolve the error and manage incident assignments effectively.