How To Fix CM_EHHSS_INC_COMMON151 - External case number already exists; new number was generated

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_COMMON - Incident Common Messages

• Message number: 151

• Message text: External case number already exists; new number was generated

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_COMMON151 - External case number already exists; new number was generated ?

  The SAP error message CM_EHHSS_INC_COMMON151 indicates that there is an attempt to create a new external case number in the system, but the number already exists. This typically occurs in the context of SAP's Environment, Health, and Safety (EHS) module, where external case numbers are used to track incidents, cases, or reports.
  
  Cause:
  
  Duplicate External Case Number: The primary cause of this error is that the external case number you are trying to use is already assigned to another case in the system.
  System Configuration: There may be a configuration issue in the number range settings that allows for duplicate numbers.
  Data Entry Error: The user may have mistakenly entered an existing external case number.
  
  
  Solution:
  
  Use a Unique External Case Number: When creating a new case, ensure that the external case number you are trying to use is unique and not already in use.
  Check Existing Cases: Search the system for existing cases using the external