How To Fix CM_EHHSS_INC_COMMON138 - &1 is not a system user; select a system user as responsible

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_COMMON - Incident Common Messages

• Message number: 138

• Message text: &1 is not a system user; select a system user as responsible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_COMMON138 - &1 is not a system user; select a system user as responsible ?

  The SAP error message CM_EHHSS_INC_COMMON138 indicates that the user you are trying to assign as responsible for a certain task or incident is not recognized as a system user. This typically occurs in the context of SAP Environment, Health, and Safety (EHS) or similar modules where specific user roles are required.
  Cause:
  
  Non-System User: The user you are trying to assign does not have the necessary system user status. This could be because the user is a dialog user or does not have the appropriate authorizations.
  User Type: The user might not be defined as a system user in the SAP system. System users are typically used for background processing or automated tasks.
  Configuration Issues: There may be configuration settings in the EHS module that restrict the assignment of certain user types.
  
  Solution:
  
  
  Check User Type: Verify the user type in the SAP system. You can do this by navigating to transaction code SU01 (User Maintenance) and checking the user profile.
  
  Ensure that the user is set up as a system user if that is required for the task.
  
  
  
  Assign a System User: If the user is not a system user, you will need to assign a different user who is recognized as a system user. This could be a user with the appropriate roles and authorizations.
  
  
  User Authorizations: Ensure that the user has the necessary authorizations to perform the task. You may need to consult with your SAP security team to adjust the user's roles and permissions.
  
  
  Configuration Review: If the issue persists, review the configuration settings in the EHS module to ensure that there are no restrictions on user assignments.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific module you are working with for any additional guidance or updates.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SU01: User Maintenance
  PFCG: Role Maintenance (to check roles assigned to users)
  
  
  
  SAP Notes: Check SAP Support Portal for any relevant notes or updates regarding this error message.
  
  
  User Management: Ensure that your organization has a clear policy for user management and roles to avoid similar issues in the future.
  
  
  If you continue to experience issues after following these steps, it may be beneficial to reach out to your SAP support team or consult with SAP directly for further assistance.