How To Fix CM_EHHSS_INC_COMMON017 - Unable to perform user assignment (function module &1 - return code &2)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_EHHSS_INC_COMMON - Incident Common Messages

  • Message number: 017

  • Message text: Unable to perform user assignment (function module &1 - return code &2)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_EHHSS_INC_COMMON017 - Unable to perform user assignment (function module &1 - return code &2) ?

    The SAP error message CM_EHHSS_INC_COMMON017, which indicates "Unable to perform user assignment (function module &1 - return code &2)," typically arises in the context of user management or authorization assignments within the SAP system. This error can occur for various reasons, and understanding the cause is essential for troubleshooting.

    Possible Causes:

    1. Authorization Issues: The user attempting to perform the assignment may not have the necessary authorizations to execute the function module referenced in the error message.
    2. Function Module Errors: The function module specified in the error may have encountered an issue, such as incorrect parameters or internal errors.
    3. User Locking: The user account being assigned may be locked or inactive, preventing the assignment from being completed.
    4. Data Integrity Issues: There may be inconsistencies or missing data in the user master records or related tables.
    5. System Configuration: Incorrect configuration settings in the user management or authorization management areas can lead to this error.

    Solutions:

    1. Check Authorizations: Ensure that the user performing the assignment has the necessary authorizations. You can use transaction codes like SU53 to analyze authorization failures.
    2. Review Function Module: Investigate the function module mentioned in the error message. You can use transaction SE37 to check the function module's code and see if there are any known issues or if it requires specific parameters.
    3. User Status: Verify the status of the user account being assigned. Check if the user is locked or inactive using transaction SU01.
    4. Data Consistency: Check for any inconsistencies in the user master data. You can use transaction SU01 to review the user details and ensure all required fields are filled correctly.
    5. System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
    6. Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
    7. Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU53 (Authorization Check), and SLG1 (Application Log).
    • SAP Documentation: Review SAP documentation related to user management and authorization concepts for a better understanding of how user assignments work.
    • Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed.

    By following these steps, you should be able to identify the cause of the error and implement a suitable solution.

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