How To Fix CM_EHHSS_HSP_COMN021 - You are not authorized to duplicate protocols

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_HSP_COMN - Common messages for Health Surveillance Protocols

• Message number: 021

• Message text: You are not authorized to duplicate protocols

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_HSP_COMN021 - You are not authorized to duplicate protocols ?

  The SAP error message CM_EHHSS_HSP_COMN021 indicates that a user is not authorized to duplicate protocols in the Health and Safety (HSP) module of SAP. This error typically arises when a user attempts to perform an action that requires specific authorizations that they do not possess.
  Cause:
  
  Insufficient Authorizations: The user does not have the necessary permissions assigned to their user role to duplicate protocols.
  Role Configuration: The roles assigned to the user may not include the required authorization objects related to protocol duplication.
  System Configuration: There may be system settings or configurations that restrict certain actions based on user roles.
  
  Solution:
  
  Check User Roles: Verify the roles assigned to the user encountering the error. This can be done by an administrator using transaction code SU01 (User Maintenance).
  Review Authorization Objects: Identify the specific authorization objects related to protocol duplication. Common authorization objects in SAP include:
  
  S_TCODE (Transaction Code)
  S_USER_AUTH (User Authorization)
  S_HSP_* (Health and Safety specific authorizations)
  
  
  Modify Roles: If the user lacks the necessary authorizations, an administrator can modify the user’s roles or create a new role that includes the required authorizations.
  Testing: After making changes, have the user log out and log back in to test if the issue is resolved.
  Consult Documentation: Refer to SAP documentation or the specific configuration guide for the Health and Safety module to ensure all necessary authorizations are correctly set up.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on authorization issues.
  User Training: Ensure that users are trained on the processes and permissions required for their roles, especially when dealing with sensitive actions like duplicating protocols.
  Audit Logs: Review audit logs to see if there are any patterns or additional errors that may provide context for the authorization issue.
  
  If the problem persists after checking and updating authorizations, it may be necessary to consult with SAP support or a technical consultant for further assistance.