How To Fix CM_EHHSS_HSP_COMN010 - The protocol "&1" is recommended by the system &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_HSP_COMN - Common messages for Health Surveillance Protocols

• Message number: 010

• Message text: The protocol "&1" is recommended by the system &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_HSP_COMN010 - The protocol "&1" is recommended by the system &2 ?

  The SAP error message CM_EHHSS_HSP_COMN010 indicates that the system is recommending a specific protocol for use, which is identified by the placeholder "&1", and it is associated with a particular system identified by "&2". This message typically arises in the context of Health and Safety Management (HSP) or related modules where specific protocols are required for compliance or operational efficiency.
  Cause:
  
  Protocol Mismatch: The error usually occurs when the system detects that the current protocol being used is not the recommended one for the specific operation or configuration.
  Configuration Issues: There may be a misconfiguration in the system settings that leads to the use of an outdated or incorrect protocol.
  Version Compatibility: The protocol being used may not be compatible with the version of the system or the specific application being utilized.
  
  Solution:
  
  Review the Recommended Protocol: Check the documentation or system settings to identify what protocol is being recommended (replace "&1" with the actual protocol name).
  Update Configuration: If the current protocol is outdated or incorrect, update the configuration to use the recommended protocol. This may involve changing settings in the SAP system or updating the relevant application.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may provide additional context or steps for resolving the issue.
  System Update: Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve compatibility issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and context for further troubleshooting.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed information on Health and Safety Management protocols and configurations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training and Resources: Consider training resources or workshops that focus on SAP Health and Safety Management to better understand protocol requirements and configurations.
  
  By following these steps, you should be able to address the CM_EHHSS_HSP_COMN010 error and ensure that your system is using the recommended protocol.