How To Fix CM_EHHSS_HSI021 - Substance '&1': Enter a positive value for the quantity.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_HSI - HSI: Message class

• Message number: 021

• Message text: Substance '&1': Enter a positive value for the quantity.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_HSI021 - Substance '&1': Enter a positive value for the quantity. ?

  The SAP error message CM_EHHSS_HSI021 indicates that there is an issue with the quantity of a substance being entered in a transaction or process. Specifically, the error states that a positive value must be entered for the quantity of the specified substance (denoted by '&1').
  Cause:
  
  Negative or Zero Value: The most common cause of this error is that the user has entered a negative value or zero for the quantity of the substance. SAP requires that quantities be positive numbers for certain operations, such as inventory management, material movements, or compliance reporting.
  Data Entry Error: It could also be a simple data entry mistake where the user accidentally entered an incorrect value.
  Configuration Issues: In some cases, there may be configuration settings in the SAP system that enforce specific rules regarding quantity entries.
  
  Solution:
  
  Check Input Values: Review the input fields where the quantity is being entered. Ensure that the value is a positive number greater than zero.
  Correct Data Entry: If a mistake was made during data entry, correct the quantity to a valid positive value and try to save or process the transaction again.
  Validation Rules: If the error persists, check if there are any validation rules or configurations in the system that might be affecting the input. Consult with your SAP administrator or functional consultant if necessary.
  Testing: After making the necessary corrections, test the transaction again to ensure that the error does not reoccur.
  
  Related Information:
  
  SAP Documentation: Refer to the SAP Help Portal or specific module documentation for more details on handling substances and quantities.
  Transaction Codes: Depending on the context of the error, you may be working within specific transaction codes related to material management, hazardous substance management, or compliance reporting.
  User Training: Ensure that users are trained on the correct procedures for entering quantities and handling substances in SAP to minimize errors.
  
  If the issue continues after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further investigation.