How To Fix CM_EHHSS_FSI032 - Cannot send package &1 to e-mail address.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_FSI - SI: Common Message class

• Message number: 032

• Message text: Cannot send package &1 to e-mail address.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_FSI032 - Cannot send package &1 to e-mail address. ?

  The SAP error message CM_EHHSS_FSI032 indicates that there is an issue with sending a package to an email address. This error can occur in various scenarios, particularly when using SAP's Environmental, Health, and Safety (EHS) module or related functionalities.
  Possible Causes:
  
  Invalid Email Address: The email address specified may be incorrectly formatted or invalid.
  Email Configuration Issues: The SAP system may not be properly configured to send emails. This includes settings in the SAPconnect (SCOT) configuration.
  Missing Authorizations: The user may not have the necessary authorizations to send emails from the SAP system.
  SMTP Server Issues: The SMTP server configured in the SAP system may be down or misconfigured.
  Package Size Limitations: The package being sent may exceed size limits set by the email server.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the email server.
  
  Solutions:
  
  Check Email Address: Verify that the email address is correctly formatted and valid. Ensure there are no typos or unnecessary spaces.
  Review SAPconnect Configuration:
  
  Go to transaction SCOT and check the configuration for SMTP settings.
  Ensure that the SMTP server is correctly defined and reachable.
  
  
  Check User Authorizations: Ensure that the user has the necessary authorizations to send emails. This can be checked in transaction SU53 or by consulting with your security team.
  Test SMTP Connection: Use transaction SOST to check the status of sent emails and any errors. You can also test the SMTP connection from the SAP system to ensure it is working.
  Check Package Size: If the package is large, consider reducing its size or checking the email server's size limitations.
  Network Troubleshooting: Ensure that there are no network issues preventing the SAP system from connecting to the email server. This may involve checking firewall settings or network configurations.
  
  Related Information:
  
  Transaction Codes:
  
  SCOT: SAPconnect settings.
  SOST: Monitor sent emails.
  SU53: Authorization check.
  
  
  Documentation: Refer to SAP Help documentation for more details on configuring email settings and troubleshooting email issues.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.