How To Fix CM_EHHSS_AIF_INC031 - Date format &1 of form processor and date format &2 of form are different

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_AIF_INC - Incident-Specific Messages for Adobe Form Handling

• Message number: 031

• Message text: Date format &1 of form processor and date format &2 of form are different

What causes this issue?

The date format settings "&V1&" of the user who takes the work item for
processing differ from the date format settings "&V2&"of the workflow
user. Since the form was created with country code "&V3&", the date
format settings of the country "&V3&" were also applied to the form.

System Response

Due to the date format mismatch, the system cannot read the form
content. The data of the form will not be transferred.

How to fix this error?

To enable the processing of the work item temporarily, change the date
format settings in the back-end system for the user who takes the work
item at: "System->User Profile->Own Data->Default" to "&V2&".

Procedure for System Administrators

The date format settings of the user who created the form (usually a
workflow batch user) correspond to the date format settings of the form
but do not correspond to the settings of the logged-on user. If this is
a regular case, to avoid this error, please consider changing the date
format settings of the workflow batch user.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_AIF_INC031 - Date format &1 of form processor and date format &2 of form are different ?

  The SAP error message CM_EHHSS_AIF_INC031 indicates a mismatch between the date formats used in the form processor and the date format defined in the form itself. This error typically arises in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with forms and data processing.
  Cause:
  
  Date Format Mismatch: The date format specified in the form processor (the backend processing logic) does not match the date format defined in the form (the frontend representation). For example, one might be using DD/MM/YYYY while the other is using MM/DD/YYYY.
  Localization Settings: Different localization settings in the SAP system can lead to different date formats being used.
  User Settings: Individual user settings in SAP can also affect how dates are interpreted and displayed.
  
  Solution:
  
  
  Check Date Formats:
  
  Review the date format settings in both the form processor and the form. Ensure that they are consistent.
  You can typically find these settings in the configuration of the form or in the relevant transaction codes for form processing.
  
  
  
  Adjust User Settings:
  
  If the issue is related to user-specific settings, check the user profile settings (transaction code SU01) to ensure that the date format is set correctly.
  
  
  
  Modify Form Configuration:
  
  If you have access to the form configuration, modify the date format in the form to match that of the form processor.
  This may involve editing the form layout or the underlying data structure.
  
  
  
  Test Changes:
  
  After making adjustments, test the form processing again to ensure that the error is resolved.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring date formats in the EHS module.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  EHS Configuration: Familiarize yourself with the configuration settings for the EHS module, as they can provide insights into how forms and data processing are managed.
  User Manuals: Review user manuals or guides related to form processing in SAP EHS for best practices and common pitfalls.
  
  By ensuring that the date formats are consistent across the system, you should be able to resolve the CM_EHHSS_AIF_INC031 error effectively.