How To Fix CM_EHHSS_AIF_INC028 - Processing offline recording form &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_AIF_INC - Incident-Specific Messages for Adobe Form Handling

• Message number: 028

• Message text: Processing offline recording form &1

What causes this issue?

The selected e-mail contains an offline recording form (&V1&).

System Response

The system processes the offline recording form and saves the relevant
information in an incident record.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_AIF_INC028 - Processing offline recording form &1 ?

  The SAP error message CM_EHHSS_AIF_INC028 typically relates to issues encountered when processing offline recording forms in the SAP Environment, Health, and Safety (EHS) module. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the integration framework.
  Cause:
  
  Data Inconsistencies: The data in the offline recording form may not match the expected format or may contain invalid entries.
  Configuration Issues: There may be misconfigurations in the EHS module or the Application Interface Framework (AIF) settings.
  Integration Problems: Issues with the communication between the offline form and the SAP system can lead to this error.
  Authorization Issues: The user may not have the necessary permissions to process the offline recording form.
  Technical Errors: There could be underlying technical issues, such as missing or incorrect mappings in the AIF.
  
  Solution:
  
  Check Data Validity: Review the data in the offline recording form for any inconsistencies or invalid entries. Ensure that all required fields are filled out correctly.
  Review Configuration: Verify the configuration settings in the EHS module and AIF. Ensure that all necessary settings are correctly configured.
  Check Integration Settings: Ensure that the integration settings between the offline form and the SAP system are correctly set up. This includes checking the communication channels and mappings.
  User Authorizations: Confirm that the user processing the form has the necessary authorizations to perform the action.
  Error Logs: Check the AIF error logs for more detailed information about the error. This can provide insights into what specifically went wrong during processing.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches.
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide patches.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Training and Documentation: Review any training materials or documentation related to the EHS module and AIF to ensure proper usage and configuration.
  
  By following these steps, you should be able to identify and resolve the issue causing the CM_EHHSS_AIF_INC028 error message in SAP.