How To Fix CM_EHHSS_AIF_INC005 - Cannot perform inbound processing; attachment &1 is not a questionnaire

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_AIF_INC - Incident-Specific Messages for Adobe Form Handling

• Message number: 005

• Message text: Cannot perform inbound processing; attachment &1 is not a questionnaire

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_AIF_INC005 - Cannot perform inbound processing; attachment &1 is not a questionnaire ?

  The SAP error message CM_EHHSS_AIF_INC005 indicates that there is an issue with the inbound processing of an attachment in the context of the SAP Environment, Health, and Safety (EHS) module. Specifically, the error states that the attachment being processed is not recognized as a questionnaire.
  Cause:
  This error typically occurs due to one of the following reasons:
  
  
  Incorrect Attachment Type: The attachment being processed is not of the expected type (i.e., it is not a questionnaire). This could happen if the file format or content does not match the expected criteria for a questionnaire.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that are not correctly set up to recognize the attachment as a questionnaire.
  
  
  Data Integrity Issues: The data associated with the attachment may be corrupted or not properly formatted, leading the system to reject it.
  
  
  Version Mismatch: The version of the questionnaire being uploaded may not be compatible with the system or may not be recognized due to versioning issues.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Attachment Type: Ensure that the attachment you are trying to upload is indeed a questionnaire. Check the file format and content to confirm it meets the requirements.
  
  
  Check Configuration: Review the configuration settings in the SAP EHS module to ensure that the system is set up to recognize the type of attachment you are trying to process. This may involve checking the settings for document types or attachment types.
  
  
  Data Validation: Validate the data in the attachment to ensure it is correctly formatted and not corrupted. If necessary, recreate the questionnaire or re-export it from the source system.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on the types of attachments that can be processed and any prerequisites that must be met.
  
  
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as there may be bug fixes or enhancements related to this issue.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the SAP EHS documentation for guidelines on handling questionnaires and attachments, as well as best practices for inbound processing.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.