How To Fix CM_EHFND_TM102 - User not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_TM - Messages for Task Management

• Message number: 102

• Message text: User not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_TM102 - User not found ?

  The SAP error message CM_EHFND_TM102: User not found typically occurs when the system is unable to locate a user in the database during a transaction or process that requires user validation. This can happen in various contexts, such as when trying to access a specific function, role, or application that requires user authentication.
  Causes:
  
  User Not Created: The user may not have been created in the SAP system.
  User Deactivation: The user account may be inactive or locked.
  Incorrect User ID: The user ID entered may be incorrect or misspelled.
  Authorization Issues: The user may not have the necessary authorizations to access the required transaction or application.
  System Configuration: There may be issues with the configuration of the user management or authentication settings in the system.
  
  Solutions:
  
  
  Check User Existence:
  
  Go to transaction code SU01 (User Maintenance) and check if the user exists in the system.
  If the user does not exist, create a new user.
  
  
  
  User Activation:
  
  If the user exists but is locked or inactive, unlock the user account or activate it as necessary.
  
  
  
  Verify User ID:
  
  Ensure that the user ID is entered correctly in the transaction or application. Check for typos or incorrect entries.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary roles and authorizations to perform the action they are attempting. This can be checked in transaction code PFCG (Role Maintenance).
  
  
  
  System Configuration:
  
  If the issue persists, check the system configuration related to user management and authentication. This may involve consulting with your SAP Basis team or reviewing system logs for any related errors.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific transaction or application you are working with for any additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SUIM: User Information System (to check user roles and authorizations)
  
  
  
  SAP Notes: Check SAP Support Portal for any relevant notes or updates regarding this error message.
  
  
  User Management Best Practices: Regularly review user accounts, roles, and authorizations to ensure they are up to date and that inactive users are properly managed.
  
  
  If the problem persists after following these steps, it may be necessary to involve your SAP Basis team or SAP support for further investigation.