How To Fix CM_EHFND_TM016 - Processing of task "&1" was declined

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_TM - Messages for Task Management

• Message number: 016

• Message text: Processing of task "&1" was declined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_TM016 - Processing of task "&1" was declined ?

  The SAP error message CM_EHFND_TM016, which states "Processing of task '&1' was declined," typically occurs in the context of SAP's Task Management or Workflow Management systems. This error indicates that a specific task (identified by the placeholder "&1") was not processed because it was declined by the user or due to some other issue in the workflow.
  Causes:
  
  User Decline: The most straightforward cause is that a user has explicitly declined the task, which can happen if they do not have the necessary information or authority to proceed.
  Authorization Issues: The user may not have the required authorizations to process the task, leading to a decline.
  Workflow Configuration: There may be issues with the workflow configuration that prevent the task from being processed correctly.
  System Errors: There could be underlying system errors or inconsistencies in the workflow that cause the task to be declined.
  Task Status: The task may already be in a declined or completed status, preventing further processing.
  
  Solutions:
  
  Check User Actions: Verify if the task was intentionally declined by the user. If so, communicate with the user to understand their reasons and determine the next steps.
  Review Authorizations: Ensure that the user has the necessary authorizations to process the task. This may involve checking roles and permissions in the SAP system.
  Workflow Monitoring: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Items by Frequency) to monitor the workflow and identify any issues with the task or workflow configuration.
  Reassign Task: If the task was declined and needs to be processed, consider reassigning it to another user who has the appropriate permissions.
  Check Workflow Logs: Review the workflow logs for any error messages or warnings that could provide more context about why the task was declined.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific workflow or task management module you are using for additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWI2, and SWI6 for workflow management.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message CM_EHFND_TM016.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  System Logs: Review system logs (SM21) for any related errors that might provide additional context.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP Basis or technical support team for further investigation.