How To Fix CM_EHFND_TM012 - Task "&1" was forwarded to &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_TM - Messages for Task Management

• Message number: 012

• Message text: Task "&1" was forwarded to &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_TM012 - Task "&1" was forwarded to &2 ?

  The SAP error message CM_EHFND_TM012 indicates that a task (identified by "&1") has been forwarded to another user or system (identified by "&2"). This message typically arises in the context of workflow management or task handling within SAP systems, particularly in the SAP Cloud Platform or SAP S/4HANA environments.
  Cause:
  
  Task Forwarding: The primary cause of this message is that a task has been forwarded to another user or system. This could be due to a manual action taken by a user or an automated process within the workflow.
  Workflow Configuration: There may be specific configurations in the workflow that dictate how tasks are assigned or forwarded.
  User Availability: The original assignee may be unavailable (e.g., on leave), prompting the system to forward the task to another user.
  Role and Authorization Issues: The user may not have the necessary authorizations to complete the task, leading to its forwarding.
  
  Solution:
  
  Check Task Assignment: Verify the task assignment in the workflow. Ensure that the task is correctly assigned to the intended user.
  Review Workflow Configuration: If you have access, review the workflow configuration settings to understand the forwarding rules and conditions.
  User Availability: Confirm the availability of the original assignee. If they are unavailable, ensure that the forwarding is appropriate and that the new assignee is informed.
  Authorization Check: Ensure that the user to whom the task has been forwarded has the necessary authorizations to complete the task.
  Communication: If the task was forwarded unexpectedly, communicate with the users involved to clarify the situation and ensure that everyone is aware of the task's status.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to task forwarding or the CM_EHFND_TM012 message.
  Workflow Monitoring: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Items by User) to monitor and manage workflow items.
  Documentation: Refer to SAP documentation on workflow management for detailed guidance on configuring and managing tasks and workflows.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting the SAP Community for additional insights.