How To Fix CM_EHFND_TM009 - Task "&1" is not open; cannot forward task to a processor

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_TM - Messages for Task Management

• Message number: 009

• Message text: Task "&1" is not open; cannot forward task to a processor

What causes this issue?

You want to forward tasks to another processor. However, the current
task "&SYST-MSGV1&" is not open. You can only assign processors to open
tasks.

System Response

The system canceled the operation.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_TM009 - Task "&1" is not open; cannot forward task to a processor ?

  The SAP error message CM_EHFND_TM009 indicates that a specific task (identified by "&1") is not currently open, which prevents it from being forwarded to a processor. This error typically arises in the context of task management within SAP, particularly in workflows or task processing scenarios.
  Cause:
  
  Task Status: The task you are trying to forward is either already completed, canceled, or not in an open state. This can happen if the task was previously processed or if it was never properly initiated.
  Workflow Configuration: There may be issues with the workflow configuration that prevent the task from being opened or processed correctly.
  User Permissions: The user attempting to forward the task may not have the necessary permissions to access or modify the task.
  System Issues: There could be underlying system issues or inconsistencies in the task management system.
  
  Solution:
  
  Check Task Status: Verify the status of the task in question. Ensure that it is indeed open and available for processing. You can do this by checking the task management or workflow logs.
  Reopen Task: If the task is closed or completed, you may need to reopen it or create a new task if applicable.
  Review Workflow Configuration: Check the workflow configuration settings to ensure that tasks are being created and managed correctly. Look for any misconfigurations that could lead to tasks not being opened.
  User Permissions: Ensure that the user has the appropriate permissions to access and forward the task. You may need to consult with your SAP security administrator to verify and adjust permissions.
  Consult Documentation: Refer to SAP documentation or support notes related to task management and workflows for any specific guidance or troubleshooting steps.
  System Logs: Check system logs for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to monitor and manage tasks and workflows.
  
  If the issue persists after following these steps, it may be necessary to escalate the problem to your SAP support team or consult with SAP directly for further assistance.