How To Fix CM_EHFND_REQ142 - Check URL manually. A live check can't be run due to missing certificates

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_REQ - Messages for Compliance Requirement

• Message number: 142

• Message text: Check URL manually. A live check can't be run due to missing certificates

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_REQ142 - Check URL manually. A live check can't be run due to missing certificates ?

  The SAP error message CM_EHFND_REQ142 indicates that a live check cannot be performed due to missing certificates. This error typically arises in the context of SAP Cloud Platform or SAP Fiori applications when the system attempts to establish a secure connection (HTTPS) to an external service or API, but the necessary SSL/TLS certificates are not available or properly configured.
  Cause:
  
  Missing Certificates: The required SSL certificates for the external service are not installed in the SAP system.
  Expired Certificates: The certificates may be present but have expired.
  Incorrect Configuration: The system may not be configured correctly to trust the certificate authority (CA) that issued the external service's certificate.
  Network Issues: There may be network issues preventing the SAP system from reaching the external service.
  
  Solution:
  
  
  Install Missing Certificates:
  
  Obtain the required SSL certificates from the external service provider.
  Use the SAP Trust Manager (transaction code STRUST) to import the certificates into the SAP system.
  Ensure that the certificates are added to the correct SSL client or server PSE (Personal Security Environment).
  
  
  
  Check Certificate Validity:
  
  Verify that the certificates are not expired. If they are, obtain updated certificates from the service provider.
  
  
  
  Configure Trust:
  
  Ensure that the SAP system trusts the certificate authority (CA) that issued the external service's certificate. This may involve importing the CA's root certificate into the SAP system.
  
  
  
  Test Connectivity:
  
  After installing the certificates, test the connectivity to the external service using a browser or a tool like Postman to ensure that the service is reachable and the certificates are valid.
  
  
  
  Check Network Configuration:
  
  Ensure that there are no firewall or proxy settings blocking the connection to the external service.
  
  
  
  Manual URL Check:
  
  As suggested by the error message, you can manually check the URL in a web browser to see if it is accessible and to verify the certificate chain.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or updates related to this error.
  Documentation: Review SAP documentation on configuring SSL/TLS and managing certificates in the SAP system.
  Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.
  
  By addressing the certificate-related issues, you should be able to resolve the error and successfully perform the live check.