How To Fix CM_EHFND_RBD_API002 - CCI UUID does not correspond to CCI internal number.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_RBD_API - Common messages for RBD APIs

• Message number: 002

• Message text: CCI UUID does not correspond to CCI internal number.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_RBD_API002 - CCI UUID does not correspond to CCI internal number. ?

  The SAP error message CM_EHFND_RBD_API002 with the description "CCI UUID does not correspond to CCI internal number" typically occurs in the context of SAP's Customer Experience solutions, particularly when dealing with the Customer Data Cloud or related APIs. This error indicates a mismatch between the UUID (Universally Unique Identifier) provided in the request and the internal number that the system expects.
  Causes:
  
  UUID Mismatch: The UUID provided in the API call does not match the internal representation of the CCI (Customer Communication Interface) in the SAP system.
  Data Corruption: There may be data integrity issues where the UUID has been altered or corrupted.
  Incorrect API Usage: The API might be called with incorrect parameters or in an incorrect sequence, leading to a mismatch.
  Synchronization Issues: If there are multiple systems or instances, there may be synchronization issues where the UUIDs are not consistent across systems.
  
  Configuration Issues: Incorrect configuration settings in the SAP system or the