How To Fix CM_EHFND_PCEP021 - Events in status "Completed" that have been removed: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_PCEP - Message Class Product Compliance Event Processing

• Message number: 021

• Message text: Events in status "Completed" that have been removed: &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_PCEP021 - Events in status "Completed" that have been removed: &1 ?

  The SAP error message CM_EHFND_PCEP021 indicates that certain events in the system have been marked as "Completed" and subsequently removed. This message typically arises in the context of the SAP Event Management or SAP Process Integration (PI) scenarios, where events are tracked and managed.
  Cause:
  
  Event Lifecycle Management: The system may have a defined lifecycle for events, where completed events are automatically archived or deleted after a certain period or based on specific criteria.
  Configuration Settings: The configuration settings in the SAP system may dictate how long events remain in the system before being removed.
  Manual Deletion: Events may have been manually deleted by a user or through a batch job that cleans up completed events.
  Data Retention Policies: The organization may have data retention policies that lead to the removal of completed events after a certain timeframe.
  
  Solution:
  
  Check Event Management Configuration: Review the configuration settings related to event management to understand the lifecycle and retention policies for events. Adjust these settings if necessary to retain events for a longer period.
  Review Deletion Jobs: Check if there are any scheduled jobs that might be deleting completed events. If so, you may need to adjust the job settings or the criteria for deletion.
  Consult Logs: Look into system logs or application logs to find more details about when and why the events were removed. This can provide insights into whether it was a system process or a manual action.
  Data Recovery: If the events are critical and have been removed unintentionally, check if there are backups or archives from which the data can be restored.
  User Training: Ensure that users are trained on the implications of deleting events and the importance of retaining certain events for reporting or compliance purposes.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the official SAP documentation for Event Management or Process Integration to understand the event lifecycle and management best practices.
  Community Forums: Engage with SAP community forums or user groups to see if others have encountered similar issues and what solutions they have implemented.
  
  If the issue persists or if you need further assistance, consider reaching out to SAP support for more tailored guidance based on your specific system configuration and usage.