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Message type: E = Error
Message class: CM_EHFND_PCEP - Message Class Product Compliance Event Processing
Message number: 015
Message text: Restart event &1 for asynchronous processing on &2 system time &3 (&4).
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CM_EHFND_PCEP015
- Restart event &1 for asynchronous processing on &2 system time &3 (&4). ?The SAP error message CM_EHFND_PCEP015 typically indicates an issue related to asynchronous processing in the SAP system. This error can occur in various contexts, often related to the processing of events or background jobs that are not completing as expected.
Cause:
- Asynchronous Processing Issues: The error suggests that there is a problem with an asynchronous event that is supposed to be processed but has not completed successfully.
- System Time Issues: The message includes system time information, which may indicate that the event is being processed at an unexpected time or that there are discrepancies in time settings across systems.
- Configuration Issues: There may be configuration issues in the system that prevent the proper handling of asynchronous events.
- Resource Constraints: The system may be experiencing resource constraints (e.g., memory, CPU) that are affecting its ability to process events in a timely manner.
Solution:
- Check System Logs: Review the system logs (transaction SM21) for any related error messages that could provide more context about the issue.
- Monitor Background Jobs: Use transaction SM37 to check the status of background jobs. Look for any jobs that are stuck or have failed.
- Restart the Event: If the error message indicates a specific event, you may need to manually restart the event or the associated background job.
- Check Time Settings: Ensure that the time settings on the SAP system and the underlying operating system are correctly synchronized. You can use NTP (Network Time Protocol) to synchronize time across systems.
- Review Configuration: Check the configuration settings related to asynchronous processing in the relevant modules (e.g., EHFND, PCEP) to ensure they are set up correctly.
- System Performance: Monitor system performance and resource usage to identify any bottlenecks that may be affecting processing. Consider optimizing or scaling resources if necessary.
- Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
Related Information:
If the issue persists after following these steps, it may be necessary to escalate the problem to SAP support for further assistance.
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