How To Fix CM_EHFND_PC_SRQ253 - Substance request was received. Updating of public substance &1 started.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_PC_SRQ - Messages for Product Compliance Regulatory Service Request

• Message number: 253

• Message text: Substance request was received. Updating of public substance &1 started.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_PC_SRQ253 - Substance request was received. Updating of public substance &1 started. ?

  The SAP error message CM_EHFND_PC_SRQ253 indicates that a substance request has been received, and the system is in the process of updating the public substance. This message is typically related to the management of substances in the SAP Environment, Health, and Safety (EHS) module, particularly in the context of product compliance and regulatory requirements.
  Cause:
  
  Substance Request: The error message is triggered when a request to update a substance is received. This could be due to changes in regulatory requirements, updates in substance data, or new substances being added to the system.
  System Processing: The message indicates that the system is currently processing the update, which may take some time depending on the complexity and volume of data being updated.
  
  Solution:
  
  Wait for Processing: Since the message indicates that the update process has started, it may simply require some time to complete. Monitor the system to see if the process finishes successfully.
  Check Logs: Review the application logs or transaction logs in SAP to identify any additional details or errors that may have occurred during the update process.
  Transaction Codes: Use relevant transaction codes (like C223 for substance management) to check the status of the substance request and ensure that it is being processed correctly.
  System Configuration: Ensure that the system is properly configured for handling substance requests. This includes checking the settings in the EHS module and ensuring that all necessary authorizations are in place.
  Consult Documentation: Refer to SAP documentation or notes related to the EHS module for any specific guidance on handling substance requests and updates.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to the CM_EHFND_PC_SRQ253 message for known issues or patches that may address the problem.
  EHS Module: Familiarize yourself with the functionalities of the SAP EHS module, particularly how it handles substance data and compliance requirements.
  User Roles: Ensure that users involved in the substance management process have the appropriate roles and permissions to perform updates and manage substance requests.
  
  If the issue persists after following these steps, it may be necessary to contact SAP support for further assistance.