How To Fix CM_EHFND_PC_SRQ210 - Substance request &1 is ready. Subsequent tasks are triggered.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_PC_SRQ - Messages for Product Compliance Regulatory Service Request

• Message number: 210

• Message text: Substance request &1 is ready. Subsequent tasks are triggered.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_PC_SRQ210 - Substance request &1 is ready. Subsequent tasks are triggered. ?

  The SAP error message CM_EHFND_PC_SRQ210 indicates that a substance request has been processed and is now ready, but subsequent tasks related to that request have not been triggered or completed. This message is typically associated with the SAP Environment, Health, and Safety (EHS) module, particularly in the context of product compliance and substance management.
  Cause:
  
  Incomplete Configuration: The system may not be properly configured to handle the subsequent tasks that need to be triggered after the substance request is marked as ready.
  Workflow Issues: There may be issues with the workflow settings that prevent the automatic triggering of subsequent tasks.
  Authorization Issues: The user may not have the necessary authorizations to trigger the subsequent tasks.
  System Errors: There could be underlying system errors or bugs that are preventing the process from continuing as expected.
  
  Solution:
  
  Check Configuration: Review the configuration settings in the SAP EHS module to ensure that all necessary settings for handling substance requests and subsequent tasks are correctly set up.
  Review Workflow Settings: Check the workflow settings to ensure that the correct workflows are assigned and that they are active. You may need to adjust the workflow definitions or reassign tasks.
  User Authorizations: Verify that the user has the appropriate authorizations to trigger the subsequent tasks. This may involve checking roles and permissions in the SAP system.
  Monitor Logs: Check the application logs (transaction SLG1) for any errors or warnings that may provide more context on why the subsequent tasks are not being triggered.
  Manual Trigger: If automatic triggering fails, consider manually triggering the subsequent tasks as a temporary workaround.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may address the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a bug or a more complex issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error message or provide patches.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP EHS, such as those for managing substance requests and workflows.
  Training and Documentation: Ensure that users are trained on the processes related to substance requests and understand how to manage them within the SAP system.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CM_EHFND_PC_SRQ210 error message in SAP.