How To Fix CM_EHFND_PC_SRQ104 - Reading of SDS results for product request with ID &1 has failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_PC_SRQ - Messages for Product Compliance Regulatory Service Request

• Message number: 104

• Message text: Reading of SDS results for product request with ID &1 has failed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_PC_SRQ104 - Reading of SDS results for product request with ID &1 has failed. ?

  The SAP error message CM_EHFND_PC_SRQ104 indicates that there was a failure in reading the SDS (Safety Data Sheet) results for a product request with a specific ID. This error typically arises in the context of SAP's Environment, Health, and Safety (EHS) module, particularly when dealing with product compliance and safety data management.
  Causes:
  
  Missing or Incomplete Data: The product request ID may not have the necessary data associated with it, such as missing SDS information or incomplete product details.
  Configuration Issues: There may be configuration issues in the EHS module or the specific settings related to SDS management.
  Authorization Issues: The user may not have the necessary permissions to access the SDS data for the specified product request.
  System Errors: There could be temporary system issues or bugs that are preventing the reading of the SDS results.
  Database Issues: Problems with the database, such as connectivity issues or data corruption, could also lead to this error.
  
  Solutions:
  
  Check Product Request ID: Verify that the product request ID is correct and exists in the system. Ensure that all necessary data is populated.
  Review SDS Data: Ensure that the SDS data for the product is complete and correctly configured in the system. Check if the SDS is properly linked to the product.
  Authorization Check: Confirm that the user has the appropriate authorizations to access the SDS data. If not, work with your SAP security team to grant the necessary permissions.
  System Logs: Check the system logs for any additional error messages or warnings that could provide more context about the failure.
  Reprocess the Request: If the error is due to a temporary issue, try reprocessing the product request after some time.
  Consult SAP Notes: Look for any relevant SAP Notes or patches that address this specific error message. SAP frequently releases updates that may resolve known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant details to help diagnose the problem.
  
  Related Information:
  
  SAP EHS Module: Understanding the functionalities of the SAP Environment, Health, and Safety module can help in troubleshooting issues related to product compliance and safety data.
  SDS Management: Familiarize yourself with how Safety Data Sheets are managed within SAP, including how they are linked to products and the data requirements.
  User Documentation: Refer to the user documentation for the EHS module for guidance on managing product requests and SDS data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.